Have a question, found a bug, or want to suggest a guide? We read every message.
Email us
We usually reply within 1 to 3 working days.
What to include
To help us help you faster, please tell us:
- what you were trying to do, for example “convert a WhatsApp voice note to MP3,”
- your device and browser, for example “iPhone 15, iOS 18.5, Safari” or “Windows 11, Chrome,”
- what happened, including any error message,
- the file type, such as .ogg, .opus or .oga, and roughly how big it is.
Please don’t email us private recordings unless we ask. In most cases, the details above are enough to find the problem.
What we can help with
- Tool problems: files that won’t open, play or convert.
- Article corrections: steps that have changed or facts that are out of date.
- Guide requests: OGG or audio questions you’d like us to cover.
- Privacy requests: questions about your data or requests to delete it. See our Privacy Policy.
- Copyright notices: see section 9 of our Terms of Use.
- Partnerships and feedback: ideas to make the site more useful.
Before you write
Many common problems already have an answer:
- The best OGG player for Windows 10
- How to play OGG files on iPhone
- How to convert WhatsApp audio to MP3
- How to open an .opus file
Or just drop your file into the free online OGG player. It works in your browser and doesn’t upload anything.
Website: openoggfile.com